Back2Front - The Website People

News & Announcements will be added here to keep you in the loop on important issues.

News & Announcements

Stay in the know with us!

One of our servers is mid upgrade May 12, 2023
One of our servers is mid-upgrade at the moment. It will be back online very soon.
Read More »
Updated mail server settings January 1, 2023
2023-01-05 - 0022: We have identified a bug in the migrated mail setup such that new messages received by affected client since the migration were delivered successfully, but then de...
Read More »
Database replication issues December 20, 2022
One of our servers was power cycled without our knowledge yesterday and that has caused an issue with our database replication across our backup systems. Some changes made via the AB...
Read More »
Some hosting and email March 26, 2021
Latest update: 1718 (updated 2343). The email server appears to be sending and accepting messages again. We our continuing to work on our hosting clients that are affected. We wi...
Read More »
Issues with outgoing email March 11, 2021
Latest: 2100: The issue has been identified and resolved. Messages should be sending normally again. Messages sent during the outage may NOT have been sent successfully so it is advi...
Read More »
Email and hosting server downtime July 6, 2020
Latest update: 1515 - It appears the host has resolved the issues and the email and hosting servers are back online. We'll be working with our provider to setup a system such that su...
Read More »
Email and hosting server downtime June 30, 2020
0245 - We have identified the issue and are beginning the implementation of a fix. There is some uncertainty on the timeline still. As soon as more certainy is gained this page will ...
Read More »
Some sites are showing not secure March 15, 2020
We are aware that some of our client sites are showing that they are not secure even though their security certificates are valid and up-to-date. We are in the process of upgradin...
Read More »
Statement regarding COVID-19 March 15, 2020
Back2Front has received some enquiries regarding the availability of our team to continue to make updates. As such, we wanted to assure our clients that our team is still available t...
Read More »
Server responsiveness August 29, 2019

We are aware of a problem with the server responsiveness of our email and plugin server. It is being investigated and will be resolved ASAP.

0911 - We have identified th...

Read More »
Upgraded hosting server connectivity issues August 15, 2019
1846 - We are aware of an issue with the connectivity to the upgraded hosting server. It is being investigated and we will update this announcement once it is resolved. 1931 - In...
Read More »
Happy Holidays 2019! December 27, 2018
'Tis the season to be jolly!

With Christmas just around the corner, take a look at these 5 popular ideas for holiday promotions:

  • Step up your social medi...
Read More »
Your Email Account Has Been Compromised? October 29, 2018
Email Account Compromised Have you received an email saying t...
Read More »
Upcoming Chrome SSL Change October 21, 2017
You may have recently become aware of an update to the Google Chrome web browser regarding a warning being displayed in the address bar for sites that are not secured via an SSL cert...
Read More »
Important Changes To Paypal September 5, 2017
We have some exciting updates for you:

We're expanding Seller Protection. Effective immediately, seller protection will now apply transactions where the item is list...
Read More »
Changes to Our Pricing For Update Requests September 1, 2017
As you may recall, back in June of 2017 and December of 2016 we sent out a notification regarding changes being made to our pricing for update requests. These changes only impact cl...
Read More »